How can I help?
User experience, research and design
I’m passionate about understanding people, and what is needed to create good design, and good practices, that enhance peoples lives and contribute in big or small ways to making the world a better place. With a recent Master's degree in Design Ethnography and years of practical UX design experience, I am always looking for opportunities to apply my design, research and facilitation skills to make a positive difference.
Experience
Freelance UX research and design
2016 - present: Work includes research and design for the British Fashion Council's business support service Designer Fact File, and for Biosphere Expeditions, an award-winning conservation and voluntourism organisation.
VP Senior Designer at Bank of America, San Francisco
2007 - 2013: Visual design lead for target state design projects utilising design research, usability studies and iterative design sprints to create visual systems from concept to style guide.
Interface Designer at Winona e Solutions, London
2001 - 2005: Interface design, project management and client liaison for clients in the arts, education and non-profit sectors. Responsibilities: Design and research, project management, client liaison, user documentation and tutorials.
Multi-media Designer at Sadler’s Wells Theatre, London
1999 - 2001: Responsibilities: Re-design and build Sadler’s Wells website, create animated promotions for the theatre’s prominent video wall, work with established visual artists to produce video wall pieces, design for electronic signage and kiosks.
Interface Designer at Zinc, London
1996 - 1999: Responsibilities: interface / visual design and production of websites for blue-chip clients including Tesco, Microsoft, Virgin.
Education
MSc Design Ethnography
(Distinction and prize winner) Dundee University, Scotland, 2014
PGDip, Electronic Imaging
Duncan of Jordanstone College of Art, Dundee, Scotland, 1995
MA, Narrative Illustration & Sequential Design
University of Brighton, England, 1994
For fun
Outside work, I love contemporary art, spending time in nature, reading, cycling, traveling, mountaineering and making healthy food, especially for friends. And I do some painting.
Skills
- Ethnography for design
- Data analysis and synthesis
- Design thinking and strategy
- Interface design
- Prototyping
- Visual communication
- Facilitation and management